SELF DEVELOPMENT BOOKs & Audio Recordings
WORKING IT OUT AT WORK
By Julie Hay 2009
Chapters
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Do you need to work well with other people?
Are you curious about the games people play? Are you keen to learn new approaches and skills? This book:
Julie Hay has taken models used by psychotherapists worldwide, converted them into terms that can be easily understood by all of us, and related them specifically to what happens at work. Drawing on examples from a broad spread of organisations, she shows how we can use these theories to interpret the dynamics between people and make better choices about our responses. To help us expand our range of options, Julie takes us gently through some self-awareness activities so that we can eliminate unhelpful patterns from our past and replace them with resourceful new ways of thinking, feeling and behaving. This edition has been updated to include several of Julie’s developments of the models, which now place even more emphasis of the positive psychology of Transactional Analysis (TA). There is also an extra chapter that contains an intriguing framework for bringing many of the ideas together in a way that allows us to predict how best to interact with someone new – or someone we know already when they are stressed. |
After more than 45 years experience as an employee, supervisor, manager, trade unionist, trainer and consultant, Julie is able to draw her examples from industry, the public sector, local and central government. She is an internationally – accredited expert who has taught TA for over 25 years in Europe, Australasia, India, Asia, North, Central and South America. With Julie’s knack of making the complex seem easy, this book is full of ideas for getting the benefits of TA in the workplace.

Working it Out at Work is also available in Dutch as
We lossen het samen wel op:
Transactionele Analyse op de werkvloer
from
http://www.swpbook.com/525
We lossen het samen wel op:
Transactionele Analyse op de werkvloer
from
http://www.swpbook.com/525
This is me!
BecomING who you are using Transactional Analysis
By Lieuwe Koopmans 2017

We live in a society in which we think that happiness in life can be engineered. We watch programmes on T.V. about total makeovers and diets, about raising children and about financial problems. We hope the experts featuring on those programmes will solve our problems, in order for us to be happy. On YouTube and Facebook we reveal how special we are and the wonderful life we are having. Problems don’t exist; everything is great and fantastic. And so we become actors of our own lives.
But what is left once you remove the wonderful stories and the outer shell? This is me!invites you to search for your true self. The book raises questions and gives practical examples and direction. To guide you on your way, Lieuwe Koopmans uses Transactional Analysis (TA), a theory of personality and model for communication combined. The accessible models and lines of thinking enable you to better understand complex psychological processes and they can also be used as tools for personal and professional growth. This is a unique book that will help you increase your self-knowledge and self-awareness.
This is me! let’s you take a look at how your past affects your current behaviour. Considering that an important part of the answers to your life’s questions are locked up in your own past. TA is a wonderful way to look at the various parts within yourself. You will gain insight into your own reality, your frame of reference. This is the basis upon which you will be able to increase your options for how to behave and to treat yourself and others in a respectful manner. With the help of TA you can become an autonomous human being who is able to live in the-here-and-now with love and awareness.
But what is left once you remove the wonderful stories and the outer shell? This is me!invites you to search for your true self. The book raises questions and gives practical examples and direction. To guide you on your way, Lieuwe Koopmans uses Transactional Analysis (TA), a theory of personality and model for communication combined. The accessible models and lines of thinking enable you to better understand complex psychological processes and they can also be used as tools for personal and professional growth. This is a unique book that will help you increase your self-knowledge and self-awareness.
This is me! let’s you take a look at how your past affects your current behaviour. Considering that an important part of the answers to your life’s questions are locked up in your own past. TA is a wonderful way to look at the various parts within yourself. You will gain insight into your own reality, your frame of reference. This is the basis upon which you will be able to increase your options for how to behave and to treat yourself and others in a respectful manner. With the help of TA you can become an autonomous human being who is able to live in the-here-and-now with love and awareness.
Contents
Acknowledgements
Prologue First Act: The unspoilt life 1. Vital Energy 2. Bonding and development Second Act: Masks and Make-up: the camouflage of life 3. Ego-states 4. In conversation with Ego-states 5. A closer look at the Adult ego-state Third Act: Life script 6. Script 7. Components of Script Fourth Act: How the Script is formed 8. Strokes |
9. Emotions
10. Working with your script patterns Fifth Act: The Pageant 11. Windows on the world 12. Transference 13. Games 14. Symbiosis Epilogue: About the free choice for development 15. Vital energy and the courage to live For those who are curious to learn more: Sources of inspiration About Transactional Analysis Glossary of important concepts in Transactional Analysis |
Dealing With Difficult People - MP3 Audio Download
By Julie Hay 1998
To be successful at work and play, we need to be able to deal effectively with colleagues, customers, managers, junior employees, friends, family, officials, service providers, sales staff, administrators, people trying to influence us . . . . . .
This set of over 3hrs of audio recordings was captured at Julie's 'Dealing with Difficult People' live seminar at Wembley Conference Centre. Originally made available as a set of audio cassettes (do you remember those!?!), you can now download these audio recordings to listen to on your MP3 player wherever you want.
Julie uses her usual fun and involving presentation style to introduce the audience to a range of theories, concepts and tools including assessing quadrant, ego states, strokes, drivers and some NLP ideas.
This set of over 3hrs of audio recordings was captured at Julie's 'Dealing with Difficult People' live seminar at Wembley Conference Centre. Originally made available as a set of audio cassettes (do you remember those!?!), you can now download these audio recordings to listen to on your MP3 player wherever you want.
Julie uses her usual fun and involving presentation style to introduce the audience to a range of theories, concepts and tools including assessing quadrant, ego states, strokes, drivers and some NLP ideas.
During this set of audio recordings you will learn about:
- how to build rapport and get on someone else’s wavelength
- the three keys to maintaining good relationships
- effective channels of communication - and when to use each
- our working styles - and how they help and hinder us
- how to handle aggression, over-adaptation and apathy
- how to dismantle your own BARs to assertiveness
- motivating yourself and others - and recognition patterns in your organisation
- stimulating creativity and encouraging innovation
- persuasion styles and leadership styles - for maximum motivation and impact
Dealing With Difficult People - Workbook PDF
By Julie Hay 1998
There is also an optional Dealing With Difficult People Workbook PDF to accompany and complement the MP3 audio recordings.
This workbook provides an overview of the ideas and concepts covered in the audio recordings, together with a number of activities you can do, including some questionnaires so you can score yourself. |
Contents
1. Welcome to this Workbook
2. Who is your Dipper from Hell? 3. Working Styles 4. Rapport 5. Representational Systems 6. Spider Maps 7. Personal Styles 8. BARs to Effectiveness 9. Steps to Success |
10. Emotional Control
11. Resource States 12. Circles of Excellence 13. Strokes 14. Windows on the World 15. AP3 - the Assessing Cube 16. Psychological Games 17. Action Planning 18. The 3 Keys to Relationships |